How We Work

A precise,accountable process.

Business handshake confirming a customized cleaning plan
01Step 01

Customized Cleaning Plan

We begin by discussing the facility, your specific requirements and the details that matter most. The service register will define what areas are appropriate and corresponding procedures are set in place. With our full complement of services and partners , we aim to provide a full integrated service platform in which you need to only make one phone call.

Janitorial cart and documented schedule in a commercial corridor
02Step 02

Written Schedule & Responsibilities

The legacy process used is a detailed day-by-day schedule frequency chart that outlines responsibilities.

Consistent trained team maintaining a commercial office
03Step 03

Consistent Site Team

At our core are trained associates specifically assigned to your site, with a written list and schedule so everyone operates toward the same expectations. Moreover, their sole responsibility during a given month is to ensure that your site meets what you expect.

In-person site inspection during commercial floor scrubbing
04Step 04

Weekly Follow-Up

Since 1989, we haven’t changed our core belief, which is that we “inspect what we expect” and each site is visited in person weekly or monthly depending on the complexity of your location.

Rapid on-the-spot cleaning response in a commercial space
05Step 05

Rapid Problem Resolution

When a customer needs a change or identifies something that was not completed to expectation, the brochure promises immediate “On-The-Spot Service” and a quick return to normal operations.

Site manager overseeing detailed cleaning in the field
06Step 06

Management Oversight

Site managers are available daily as they are constantly in the field and easily reachable by phone, email or text.